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I lost all my boosters on candy crush that I had been saving for yrs. Just logged in and they were gone. What can we do about this?
Same here. I've been a daily player (on my phone) for a couple of years now. I haven't played in two weeks since I noticed the issue. Now, I just open the app, get my booster, and close it in hopes of accumulating *some* boosters for when King has a fix. I tried to play one day a couple of weeks ago and noticed that it was still happening so I haven't tried to play since. I had quite a cache of boosters, too. Disappointing...
I can confirm this. Had hundreds of booster. Then suddenly on my iphone all boosters were gone. Like advised on this forum I removed and reinstalled the app a few times.Terrible guys here at king.com. Basically it is. We don't care about our users.No problem King, there are plenty of other games around. It's 2017!
I can confirm this. Had hundreds of booster. Then suddenly on my iphone all boosters were gone. Like advised on this forum I removed and reinstalled the app a few times.
Terrible guys here at king.com. Basically it is. We don't care about our users.
No problem King, there are plenty of other games around. It's 2017!
This happened to me too! Hundreds if you combine all that I lost! They say they are non-refundable and basically too bad! Very angry about this. Also if I get something off of the wheel, it uses it rather I want to or not, so can't save up again either! Good luck!
Same thing has happened to me over the last 3 weeks, I've sent message after message after message and each has been ignored. I know it sounds crazy but with all the money I've spent on the game the ignoring of me has pushed me as far as I'm prepared to go. I'm going over every purchase I've made over the last six months and will be disputing every monetary purchase I find. It's bad business and so unprofessional. I thought I was the only one this is happening to but it appears it's happening to way more than I appeared. Bad business!
Same thing happened to me!! I had collected 121 lollipops, 104 color bombs, 79 coconut wheels, and many many more! 2 weeks ago, they were just gone! And this has happened to me before a few years ago when i use to play on my kindle. At the time i blamed it on the device but it's happened again on my phone. I sent them a contact form and they referred me to here and i almost flipped! How can OTHER players explain to me why THEY jacked my boosters?!?! I have a theory though...I think maybe it's an attempt to get you to spend money bc they know that if you have years of collected boosters you'll have no incentive to buy things. Just a theory...
Same thing happened to me!! I had collected 121 lollipops, 104 color bombs, 79 coconut wheels, and many many more! 2 weeks ago, they were just gone! And this has happened to me before a few years ago when i use to play on my kindle. At the time i blamed it on the device but it's happened again on my phone. I sent them a contact form and they referred me to here and i almost flipped! How can OTHER players explain to me why THEY jacked my boosters?!?! I have a theory though...
I think maybe it's an attempt to get you to spend money bc they know that if you have years of collected boosters you'll have no incentive to buy things.
Just a theory...
Hi Everyone!- Thanks for posting on King Care. I am really sorry that you have lost your Boosters, I can understand your frustration. Please note that the Boosters are saved to your device and not the game data. So any updates, crashes or device changes can cause these items to be lost. For this reason we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars.Let's make things right again so that you can all enjoy your sweet adventures! I will send you all a private message so that I can check your account, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)Have a Candy Crushing week!
Hi Everyone!- Thanks for posting on King Care. I am really sorry that you have lost your Boosters, I can understand your frustration.
Please note that the Boosters are saved to your device and not the game data. So any updates, crashes or device changes can cause these items to be lost. For this reason we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars.
Let's make things right again so that you can all enjoy your sweet adventures! I will send you all a private message so that I can check your account, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Have a Candy Crushing week!
I lost all my boosters this morning too, please help me. Its not fun playing without them...
Same to me... lost all booster collected over 1.5 years
me too! I've been collecting for 4 years
same for me sadly
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Similar issue for me too. It happened after my iPhone updated. However, I was able to see that my boosters were shifted to another account. Rather than signing me into my FB account I had always used in the app, it auto-signed me into a FB account that was logged into at some point in my Safari and instead of resetting to where ever that account was in the game, it gave all of my progress and boosters to the other account. I sent a support request message but no resolution - only a generic auto-answer that didn't address the issue. I've pretty much stopped playing all together.
I confirm this
Kohls ads features are dead at the top. Cannot push ,receive reward x, as it doesn't acknowledge click. Been happening for months. lost hundreds of gold bars and plays plus specials….wrote to customer service they ignored emails. Can't be the only one kohls doesn't work on. Newer Samsung phone and also happened on my…
what about lost lives? Candy royale progress.
can you please take a look and give me back mine golden bricks? I had over 2 thousand, and they disappeared!! I have send several emails and nothing has been done. Just general responses. Please!!! My user id: 15953290525
Can someone please help me with level 4894 I'm stuck and only have 8gb and no boosters
FYI the way level 9292 is currently set up, it is impossible to win without paying for gold bars or having some in reserve. If you play perfectly, and someone helped you out giving you 3 extra lives, you are still one short of being able to win. I've paid for gold bars before to help me pass hard levels, but I refuse to…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
