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Daniela_Caceres
Posts: 1
Level 1
in Support
Is second time in a week i have lost all my boosters. So why i would keep playing? Thats not good thiang
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Answers
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Hi Daniela- Thanks for posting on King Care. I am really sorry that you have lost your Boosters, I can completely understand your disappointment.
Let's make things right again. I would like to check your account so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Have a lovely week!
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Same thing has happened to me over the last 3 weeks, I've sent message after message after message and each has been ignored. I know it sounds crazy but with all the money I've spent on the game the ignoring of me has pushed me as far as I'm prepared to go. I'm going over every purchase I've made over the last six months and will be disputing every monetary purchase I find. It's bad business and so unprofessional. I thought I was the only one this is happening to but it appears it's happening to way more than I appeared. Bad business!
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I'm right there with you. I've contacted the app at least 12 times over the past 3 weeks and I've gotten nothing in return. Sadly, I've spent an embarrassingly amount of money on this game and it disappoints me that they haven't responded and acted in such an unprofessional manner. It also bothers me that this is a obvious problem but nothing has been done to fix the problem which leads me to believe it's intentional. I love the game but right is right and on principal alone I'm really close to just deleting the app all together and also going to make sure that no one either downloads the app or spends a dime on the game. If someone from the app is reading this, man up and do the right thing already, this isn't how paying customers should be treated and since I know you read this and won't have the sack to post this I'll make sure I put in in the comments review in the App Store.
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Hi @mistettt35- I have sent you a message too :-)
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Me too! It's been a few weeks now that I've lost all my boosters that I have worked so hard to get. How do I get them back?
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Hi @sallyluv2 I have sent you a private message too :-)
Thanks!
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I noticed this morning that all my booster are also all gone. I need this issue resolved please. Thanks
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Hi- btterswt18 I have sent you a message in King Care too :-)
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Salve! Io ho avuto lo stesso problema ieri pomeriggio . Più di 100 booster spariti ! Bella fregatura dopo anni che ci gioco
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Ti ringraziamo per la tua domanda, ma purtroppo al momento King Care è disponibile esclusivamente in lingua inglese e spagnoloSalve! Io ho avuto lo stesso problema ieri pomeriggio . Più di 100 booster spariti ! Bella fregatura dopo anni che ci gioco
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