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I have lost all my progress and i have gone back to level 1?

Matt-6
Matt-6 Posts: 1

Level 1
in Support

Describe your question in more detail here (at least 80 gone back to level 1?

i have been playing for 3-4 years. Spent loads of money I play at various times of the day when time allows. I've just gone to play after some time and it's gone back to level 1? I am gutted.... can someone please give me information why I can't get me access to my account 

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi Matt- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

    As soon as you get back to me we can get this sorted :-)

    Have a lovely week! 

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