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Level 1513 problem
Hpitpens66
Posts: 1
Level 1
in Support
I was playing level 1513 & suddenly got a message saying level is not compatible - you destroyed the magic mixer and I was forced to end the game. What does this mean and why did it happen? I am playing on an iPad Pro and just updated all my apps yesterday.
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Answers
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Hi Hpitpens66!
I haven't seen other threads about problems with the level so it might be an issue you can solve by re-installing it:
1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars. Your boosters and messages will get lost when re-installing so please take that into consideration)
2) Un-install the app
3) Reboot your phone
4) Now it's time to download the app and install it again. Find the app on iTunes and click on 'install'
5) After the game has been installed you should now be able to play the level without any issues.
6) Don't forget to connect the game to Facebook (blue button) or Kingdom (orange button) in order to retrieve your game progress, highscores and gold bars.
Cheers :-)
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