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Help with freezing and losing ptizes on Candy Crush saga
Harley_Jack
Posts: 1
Level 1
in Support
I recently lost all my prizes on Candy Crush Saga, hammers, switch , fish candy bombs and more I had some of the Gold bars I had purchased also. It also occasionally freezes, I play on a Samsung I pad . This happened some time ago an support replaced most of what I lost and helped. If I uninstall and then re install it helps but you loose everything. I enjoy playing but may stop if this can't be corrected.
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Answers
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Reinstalling should always be the last option, go through the other recommended steps first and see if it changes the situation: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android
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