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Hello David and thank you for contacting King Care!
It seems they've changed some things with the new updates. I learned on a further 'hard' level that you can only move the Frog if there is at least 1 candy in the box, otherwise there's no jumping the frog to clear the tiles without candy in them. I thought in past levels this was able to be done, but then again, those levels did have licorice filled with them.
I'm going to double check with the team to see if there were any changes to this or if it has always been in play. But anyway, First try to set up a combo either on the bottom or on the side. Because once you fill the frog up, you can jump him to clear some of the licorice surrounding this box. And then if you did set up some combos try to clear it with those.
Hope this helps you! If I get a reply from someone I'll let you know on this post. As well, if you clear it, let me know on this post. You'll be able to find your post by clicking on your picture, there will be your profile and you can choose the question.
Thank you,
Jilly
It hardly seems fair that the solution used by so many people (multiple YouTube videos offer the frog as the way to clear the empty jellies) has now been removed as a potential solution.Hello David and thank you for contacting King Care!
It seems they've changed some things with the new updates. I learned on a further 'hard' level that you can only move the Frog if there is at least 1 candy in the box, otherwise there's no jumping the frog to clear the tiles without candy in them. I thought in past levels this was able to be done, but then again, those levels did have licorice filled with them.
I'm going to double check with the team to see if there were any changes to this or if it has always been in play. But anyway, First try to set up a combo either on the bottom or on the side. Because once you fill the frog up, you can jump him to clear some of the licorice surrounding this box. And then if you did set up some combos try to clear it with those.
Hope this helps you! If I get a reply from someone I'll let you know on this post. As well, if you clear it, let me know on this post. You'll be able to find your post by clicking on your picture, there will be your profile and you can choose the question.
Thank you,
Jilly
Hi David,
I've inquired about this with the King admin. They are forwarding it to the game studio to see why this is happening whether it's a glitch or something new they've implemented. I just came across the same issue on a further level. A lot of players are inquiring about this.
Thank you for your patience,
Jilly