Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Can you please tell me why I am being charged in the double for Candy Crush game. I

I am so angry I see you are charging me twice for one purchase.This has happened on several occasions.I did notify King before about this problem and the answer was maybe someone else was using my device.I explained no one uses my property and I have a private password.This was just an excuse not to refund me.Now I have had enough of this double charge for one purchase.

Disgusted

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Hi Bernie,

Thank you for posting this here on King Care.

I´m sorry this happened to you in Candy Crush Saga. Please find my private message in your inbox.

Kindest regards,

Tony - King Care Team

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Accepted answers

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Hi Bernie,

Thank you for posting this here on King Care.

I´m sorry this happened to you in Candy Crush Saga. Please find my private message in your inbox.

Kindest regards,

Tony - King Care Team

Over charging
how come when I buy something for 14.99 it charged me over 49 dollars
Payment issue
Dear sir made a successful payment of 35 rs but 10 gold doesn't add to my account my user id is 4478944257 kindly check it. I have attached a ss of payment
Lost all my levels from 05/12/2025
From level at almost 13000 my level jumper back to level 20 on 05/12/2025 Can you fix it?
CONECTAR CUENTA
C como conecto la cuenta de correo a la cuenta del juego.
Recommendations
I would play this game a lot more if you offered a more relaxing option to NOT participate in the race. I find the race to be very stressful, which contradicts your motto to "sit back and relax". Sometimes I just want to play at my own pace but right now I cannot do that without losing my win streak. So I usually quit…

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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🚫 End-of-level screen buttons overlapping / jumbled - Edited by CM: Working on a fix!
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…