Sign Up!

🌶️🍬 Hot & Sweet right now in Candy Crush Saga!
 🎉 📢 We Want Your Feedback! Help Us Improve the King Community!- Take survey HERE
♦♥♠♣ 🎊 Candy Crush Solitaire is LIVE! Let’s Celebrate HERE 🎊

Lost progress

Mairy
Mairy Posts: 1

Level 1
in Support

I lost all my progress what can I do? I tried to connect to my Facebook account and then all is lost

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi Mairy- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

    As soon as you get back to me we can get this sorted :-)

    Have a lovely week! 

  • Magali_Muller
    Magali_Muller Posts: 1

    Level 1

    Hi,

    I have the same question...

    Yesterday I was at lever 1650+...

    I connected to Facebook and lost almost everything ! I am now at level 1060. 

    Is there a solution ? 

    Thanks a lot for your nice help 

    Magali

  • Cezdiamond
    Cezdiamond Posts: 6,497

    @Magali I will send you a message too :-) 

  • Jacob_Truett
    Jacob_Truett Posts: 2

    Level 1

    I too have this issue, I got set back from level 1852 to level 180. What can be done?

    Thank you to those who can assist~

Hey! Would you like to give us your opinion?

Categories