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Lost all boosters

NimDes
NimDes Posts: 2

Level 1

I had hundreds of boosters that suddenly disappeared. Multiple help requests have gone unanswered. If you can come up with multiple game levels and store level progress, and add all the other frills and opportunities to sell us stuff, i dont see why you cant store booster information as well. Frustrating and ridiculous. Maybe it is time to uninstall Candy Crush?

Answers

  • Tony_Mc
    Tony_Mc Posts: 4,138

    Hi NimDes,

    Thank you for posting this here on King Care.

    I have sent you a private message visible for you in your inbox.

    Kindest regards,

    Tony - King Care Team

  • NimDes
    NimDes Posts: 2

    Level 1

    The private response from the tech support is that they are sorry, and nothing they can do about it and I should read the Terms & Conditions that basically says that 'stuff' will happen because they do not monitor how many boosters I have and that data is stored on my phone, not by them so they are not responsible. I dont understand that if they are able to monitor what level I am on, and how many minutes till the next life and when i can spin again, etc etc....why cant they keep track of the boosters on their servers? They want to suck up all the data they can from our phones, why not this? I regularly back up my phone and offered to restore one of their files if they give me instructions on how to do it, but no reply....

Hey! Would you like to give us your opinion?