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Hi Linda,
Thank you for posting this here on King Care.
Please make sure you have the latest version 1.93.0.3 of Candy Crush Saga installed on your Kindle.
For any device related issues, I´d recommend you to go here https://www.amazon.com/gp/help/customer/display.html?nodeId=200829000
Please note that you can also play Candy Crush Saga on iOS, Android and Windows Phones, as well as on PC through Facebook, King.com and as a Windows 10 app.
Here https://www.facebook.com/candycrushsaga/ you can find more updates about the game too.
Kindest regards,
Tony - King Care Team