I can not connect with facebook

Cindy-27

I can not  a long time on facebook. attempted solutions which are also here and the movie from here. (candy crush saga)

other games of king I can connect.

Cezdiamond

Hi Cindy- Thanks for posting on King Care. I am sorry that you have been experiencing a problem connecting your game to Facebook.

I understand that you have tried some of our troubleshooting steps already, but please could you be sure to try all of the steps here and let me know how you get on? 

https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android 

Have a sweet week! 

Cezdiamond

Hi Cindy- Thanks for posting on King Care. I am sorry that you have been experiencing a problem connecting your game to Facebook.

I understand that you have tried some of our troubleshooting steps already, but please could you be sure to try all of the steps here and let me know how you get on? 

https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android 

Have a sweet week! 

Cindy-27

No this problem is not solved.

Cindy-27

I did everything what the link says. But i can not connect to Facebook 

Cezdiamond

I am sorry about that, please could you let me know the following? 

- Which model of device are you playing on? 

- When did the problem start?

- Which version of Candy Crush Saga do you have installed (this can be checked in the Play Store) 

- What does the error message say? 

Thanks! 

Cezdiamond

Thanks for letting us know. I will pass this on to be looked into by our games studio. 

Thanks for your understanding! 

Heba_Jassim

I am still unable to connect facebook 

Heba_Jassim

I am still unable to connect facebook 

I am still unable to connect facebook