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cant get my levels back
Tayyaba_Alvi
Posts: 1
Level 1
in Support
Hi, I was signed in with my facebook account .Then I played it mostly offline.I was at level 404 yesterday when I reset my phone I opened the game and I was at level 345. Plz help me to get my levels back.
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Answers
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Hi Tayyaba- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.
As soon as you get back to me we can get this sorted :-)
Please be sure after playing offline to connect again when you next can so that your levels will be saved.
Have a lovely week!
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