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All three games mentioned above randomly scroll or jump up or down for no reason. I'm using Chrome to play the games and this does not happen when using any other apps. It's very frustrating! Anyone else come across this and is there a solution?
Hi Mark- Thanks for posting on King Care. I am sorry that you have been experiencing these problems with your games, let's see if we can get things running smoothly again.
Please can you follow our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
Let me know how you get on :-)
Have a sweet week!
Oops. After about half an hour of play it began jumping again. Problem NOT solved unfortunately!
So far so good. Seems clearing the caches stopped the problem. Thanks for your help.
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hello I already have a kingdom account on my old device I need ur help to switch my account on this device and never lose my progress
level 7928 game froze. Lost super color bombs again bumped out of races and lost win streak again. It’s not my internet. Getting tired of having to spend money, earning things and getting bumped out by freezing. Its frustrating
How can I get my facebook candy crush on the same level as my King account candy crush app?
Why dont i get Candy royal competition on my game like i do on my other account? Also this account i don't bakerbox but my other account do. Why is that? I know these usually come once in a while but after I had to start the game over it stopped coming. Can you guys please fix it
I have gotten to level 11526 bur can't get past. Anybody have suggestions?
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
