My candy crush is not working in my iPad

Liza_Moquete

When I try to open my candy crush soda or my candy crush saga (the original) it just stays loading and sometimes crashes. I haven't been able to play the game for a while. I deleted the app and reinstalled and that didn't fix the problem. I have an iPad Pro 9.7in and I have both of the game updated 

Cezdiamond

Hi Liza-  Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad crashing. I can understand your frustration. let's try and get you back on track. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

It is possible that you may be playing on an older device, please see this thread for more information- https://care.king.com/en/bubble-witch-2-saga/problems-with-your-games-crashing-loading-on-certain-ios-devices

Let me know how you get on :-)