Candy Crush Saga live chat gone

Teresa_Rudolph

For some reason my live chat, in Candy Crush Saga, has disappeared.  During the last two days I've seen comments from other people whose friends had also lost their live chat, but eventually at least one of them got it back.

Is there anything that I can do, or need to do, to get my live chat back, or do I just have to wait?  I hope that the live chat in Candy Crush Saga isn't being shut down permanently.  If it is, please let me know.  Thank you.

Teresa_Rudolph

Hi, it's me again.  I just thought I'd let you know that I just got my chat back!  I just went back and refreshed the page, and there it was.    Hopefully others who have lost their live chat will get theirs back too.

Teresa_Rudolph

Hi, it's me again.  I just thought I'd let you know that I just got my chat back!  I just went back and refreshed the page, and there it was.    Hopefully others who have lost their live chat will get theirs back too.

Cezdiamond

Hi Teresa- Thanks for letting us know. The chat feature is actually part of Facebook, so if this happens again I would contact their support team. 

Thanks again! :-) 

Anna_Lewis

I have not seen live chat for weeks!!! on Soda or Candy crush. Playing W10, all up to date.

Teresa_Rudolph

I have not seen live chat for weeks!!! on Soda or Candy crush. Playing W10, all up to date.

I'm sorry to hear that. I hope you get it back soon, if you haven't already. Refreshing the webpage worked for me. Otherwise I guess I'd contact the Facebook support team, like Cezdiamond said. Best of luck to you.

Anna_Lewis

I have not seen live chat for weeks!!! on Soda or Candy crush. Playing W10, all up to date.

still no chat. Contacted FB support, they say it is Kings responsibility NOT Facebook.

Duke_Shire

I have not seen live chat for weeks!!! on Soda or Candy crush. Playing W10, all up to date.

i have the same problem -my live chat dissappeared on candy crush soda-its been a month

Shirley_Briscoe

Hey