Lost levels

Ghost-2

I lost all 773 levels on my grandmas tablet and shes kinda mad about it, how can i recover them??! 

StuckInATree

Progress gets synced to Facebook or Kingdom, did she not previously connect to one of those?

StuckInATree

Progress gets synced to Facebook or Kingdom, did she not previously connect to one of those?

Ghost-2

no no i tried transferring it to her new phone i didn't mean to solve this either.

StuckInATree

Ah if you're trying to transfer to another device then her progress needs to be linked to a Facebook or Kingdom account. If she hasn't done so then she needs to connect to one or the other on her old phone where her progress is stored so it can sync to a server. Once connected, her progress can be loaded onto any device by connecting to that account in-game.

StuckInATree

Did you manage to get her progress transferred across in the end, Ghost?