Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
After today's update with new levels, my gold bars went from 11 or 12 down to 2! What's going on? Please restore them!
Sign in or register to leave a comment and join the conversation.
Hi Tink- If you still need a hand, let me know :-)
Hi Tink,
Thank you for contacting King Care!
Since there are no King moderators for me to contact at the moment, I would suggest go to the homepage of Candy Crush, click on the lower left corner where your settings are (cogwheel) once those options pop up, click on the other cogwheel, now scroll down until you see "Contact Us". Once you click on that your email will pop up with options to choose from regarding lost gold bars or lost boosters rewards etc., also an area to explain your situation. You will first receive an auto reply but someone should get back to you within 24 hours to fix whatever is lost. They will be able to look into your account, as I am not able to do that. Hope this helps you!!
Thank you for your patience,
Jilly