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After today's update with new levels, my gold bars went from 11 or 12 down to 2! What's going on? Please restore them!
Hi Tink- If you still need a hand, let me know :-)
Hi Tink,
Thank you for contacting King Care!
Since there are no King moderators for me to contact at the moment, I would suggest go to the homepage of Candy Crush, click on the lower left corner where your settings are (cogwheel) once those options pop up, click on the other cogwheel, now scroll down until you see "Contact Us". Once you click on that your email will pop up with options to choose from regarding lost gold bars or lost boosters rewards etc., also an area to explain your situation. You will first receive an auto reply but someone should get back to you within 24 hours to fix whatever is lost. They will be able to look into your account, as I am not able to do that. Hope this helps you!!
Thank you for your patience,
Jilly
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The game has crashed on me several times in the last couple weeks. The first time it was acknowledged by the system and I was given … something? I don’t remember what, coins or boosters. Probably boosters. Well anyway, 4 times it has frozen and needed to be restarted after I used coins to continue after “losing” on a…
Everytime I get the pink candy that roles they won't give it to me
Ssomeone please explain how do you get pass a level that has over 25 things to knock out, BUT you only get 3 moves???? The ONLY way is to continue using gold bars. What a joke!!!!
My app keeps on freezing on a light purple screen after playing a game, my booster wheel has never worked and I am unable to click on people’s profiles. And this is all after uninstalling and reinstalling and making sure everything is updated.
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
