Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello Ifza,
Thank you for contacting King Care!
It might need an update for you to proceed. Have you tried updating the game yet? If not, go to your Google Play Store, click on my apps and games (left upper corner), find Candy Crush and see if it's updated. If it says UPDATE click on that and then you'll be good to go. Please let me know of your progress!
Thank you,
Jilly