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Why is level 4 in the new event keeps freezing?
Sara_Mousa
Posts: 1
Level 1
in Support
Hello, this is a great game and its perfect i updated the application and started the new event and it just keeps freezing on level 4 please work it out pleeeeease.
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Answers
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Hi Sara!
I suggest you start by checking for updates to the game on iTunes.
If the problem is still there then you should consider a re-install of the game:
1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars. Your boosters and messages will get lost when re-installing so please take that into consideration)
2) Un-install the app
3) Reboot your phone
4) Now it's time to download the app and install it again. Find the app on iTunes and click on 'install'
5) After the game has been installed you should now be able to start it normally.
6) Don't forget to connect the game to Facebook (blue button) or Kingdom (orange button) in order to retrieve your game progress, highscores and gold bars.
Cheers
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