having trouble loading

Itunuade

hi, have been unable to launch/play this game. it trip off everytime i tried loading and am not happy. kindly urgently rectify, thanks in anticipation.

Cezdiamond

Hi Itunuade- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your device loading. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android

Please also see our list of recommended devices to be sure that yours is fully compatible https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices

Let me know how you get on :-)