Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Every time I try to play on my iPad it shuts it down, the game, not my iPad. I've played on there before but recently it's been acting weird. It takes me to the orange loading screen then shuts off. I can play fine on my iPhone no problem. Any suggestions? I've already deleted the app and reinstalled it yet that had no effect. Please help. I love this game.
Hi RhiRhi- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
It is possible that you may be playing on an older device, please see this thread for more information- https://care.king.com/en/bubble-witch-2-saga/problems-with-your-games-crashing-loading-on-certain-ios-devices
Let me know how you get on :-)
Have a sweet weekend!