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Boosters lost

Alicen_Herrin
Alicen_Herrin Posts: 2

Level 1

I had to reinstall because of technical glitches.  I carefully logged in to Facebook according to the app directions to save my game, but when I came back all of my boosters were lost - and I had saved over a 100 in each category!!! Please help!  I've been so careful to save them all, and I really want them back.

Answers

  • Tony_Mc
    Tony_Mc Posts: 4,138

    Hi Alicen,

    Thank you for posting this here on King Care.

    I´m sorry this happened to you in Candy Crush Saga. 

    Saved up Boosters can get lost due to several reasons and we recommend not saving them up. As they are items saved directly to your device's memory in temporary data-files, these can get overwritten by deleting and reinstalling the game or with an update of either your device's operating system or of the game itself.

    I have sent you a private message in order to be able to check your account. You should be able to see my message in your inbox here on King Care.

    Kindest regards,

    Tony - King Care Team

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