Sign Up!

New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

back to level 1 after account kingdom just created 28/02/2017

Cyclope
Cyclope Posts: 4

Level 1

Hi, I want to play CandyCrushSaga on my mobile AND on my tablette

So i read with a kingdom account it was possible

Yesterday i created a account to synchronise my 783 or 788 level on my mobile to my tablette

But now I am on level 1 on both device...

How to return on level 783 or 788?

Best Answer

  • Cezdiamond
    Cezdiamond Posts: 6,497
    Answer ✓

    Hi Cyclope- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

    As soon as you get back to me we can get this sorted :-)

    Have a lovely week! 

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497
    Answer ✓

    Hi Cyclope- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

    As soon as you get back to me we can get this sorted :-)

    Have a lovely week! 

  • Cyclope
    Cyclope Posts: 4

    Level 1

    I dont receive your  message on candycrush on my mobile. The message is on the candycrush on the tablette ? 

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi @Cyclope- The message is sent through the King Care inbox system. Please check for an envelope icon next to your profile icon in the top right hand corner of the King Care site. 

    Please let me know if you still need a hand :-) 

Hey! Would you like to give us your opinion?