Connectin to Facebook cancelled

naadira56

I cannot connect the game from my laptop to Facebook.I always have the message"connecting to Facebook cancelled"

StuckInATree

Does that mean you're trying to connect the game app (assuming you have it installed on W10) or are you playing in a browser from Facebook or King.com??

naadira56

Does that mean you're trying to connect the game app (assuming you have it installed on W10) or are you playing in a browser from Facebook or King.com??

I am not always on Facebook and play on W10 app .However, I do not want to lose my progress. I "have no access to the kingdom" on the app for two days.. Why?

StuckInATree

I'm not sure as it could be down to a few things, best thing to do is eliminate all that you can. If you're playing the game app version on W10 then go through the steps highlighted here: https://care.king.com/en/candy-crush-jelly-saga/cant-get-your-games-to-load-on-windows-10-check-this-out

The most common cause for issues like this is either the game app or the Facebook app needs updating.