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I spent weeks trying to get past level 1899 and finally did - showed level completed, then got a frozen screen and now it shows I did not complete that level.
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Hello,
I'm sorry to hear that this happened.
Please refer to this thread for more information.
https://care.king.com/en/candy-crush-saga/i-passed-the-level-but-the-game-didnt-recognise-it
Kind regards,
Johnny