How do I get a refund for incorrect charges on my credit card?

AKB2099

I had made some $0.99 purchases for gold bars starting in Sept 2016, now I see that starting in December I was charged anywhere from $5 to $17 for gold bars.  I was never informed of the high prices!  Otherwise I never would have made the purchase.  How do I get a refund for all of the bogus charges?

Johnny_Ryall

Hello.

Thank you for posting.

In all of our games, each purchase requires user confirmation and the price for each item is clearly displayed alongside the package that you are purchasing.

Before a transaction is completed you need to request it, confirm it in the App Store where the price is again displayed, and only then can you finalize it.

There are no hidden costs or features in the game so I'm sorry but we cannot assist you on this occasion.

Kind regards,

Johnny

Johnny_Ryall

Hello.

Thank you for posting.

In all of our games, each purchase requires user confirmation and the price for each item is clearly displayed alongside the package that you are purchasing.

Before a transaction is completed you need to request it, confirm it in the App Store where the price is again displayed, and only then can you finalize it.

There are no hidden costs or features in the game so I'm sorry but we cannot assist you on this occasion.

Kind regards,

Johnny