Candy Crush Saga Crashing on iPad loading screen

Laura.Bern

My mom's iPad will no longer load Candy Crush Saga. Freezes on loading screen and then crashes. Has been like this for just over a week (just after the last update). Please advise, as she loves this game.

Cezdiamond

Hi Laura-  Thanks for posting on King Care. I am sorry that your mother has been experiencing a problem with her iPad crashing.

Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

It is possible that you may be playing on an older device, please see this thread for more information- https://care.king.com/en/bubble-witch-2-saga/problems-with-your-games-crashing-loading-on-certain-ios-devices

Let me know how you get on :-)

Have a sweet weekend!