Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
My mom's iPad will no longer load Candy Crush Saga. Freezes on loading screen and then crashes. Has been like this for just over a week (just after the last update). Please advise, as she loves this game.
Sign in or register to leave a comment and join the conversation.
Hi Laura- Thanks for posting on King Care. I am sorry that your mother has been experiencing a problem with her iPad crashing.
Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
It is possible that you may be playing on an older device, please see this thread for more information- https://care.king.com/en/bubble-witch-2-saga/problems-with-your-games-crashing-loading-on-certain-ios-devices
Let me know how you get on :-)
Have a sweet weekend!
