I have been reset to level one after logging out of Facebook please help

Dave_Guichard

I have logged out of Facebook and now I am re logged in I can't get back to my old level. It has reset me to level one. Can you help please

StuckInATree

You 100% sure you're connecting to the right account? If someone has logged into their Facebook on your device then it's possible it's automatically connecting to the wrong one if you're not entering your credentials to log in. As long as you actively connected your game to either Facebook previously, your progress will be saved and synced to it. Logging out won't cause you're progress to be reset, even removing the game from your Facebook account directly doesn't affect it as it's synced to their servers.