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No mystery box

Blackout
Blackout Posts: 2

Level 1
in Support

I have purchased one of your power bundles and have not received the "Mystery Box" that was supposed to be included in the purchase.  This is frustrating, having to write in to ask for something that should have been automatically included with your purchase.  

Answers

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725

    Hello.

    I just read your post.

    I'm sorry to hear that this happened. If you could please get back to me and attach a copy of the email purchase receipt and also let me know the email address that you use to synchronize with Facebook/Kingdom then I will look into this for you.

    Kind regards,

    Johnny

  • Blackout
    Blackout Posts: 2

    Level 1
    edited March 2017

    Hello.

    I just read your post.

    I'm sorry to hear that this happened. If you could please get back to me and attach a copy of the email purchase receipt and also let me know the email address that you use to synchronize with Facebook/Kingdom then I will look into this for you.

    Kind regards,

    Johnny

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