Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
My game is Candy Crush Saga. The game hangs up on my Kindle Fire and either will not load or if it loads will not move to the next level. Please FIX this issue.
Sign in or register to leave a comment and join the conversation.
Hi there- Thanks for posting on King Care. Welcome to the community :-)
I am sorry that you have been experiencing a problem with you game freezing. Please try these steps:
Here are a few steps that can improve your gaming experience
a. Please close all apps and restart the device
b. Please check for any updates for your device and apps in the Amazon Appstore.
c. Clear the cache frequently using this sequence: Menu => Choose Settings => Scroll down to and tap on Clear All Cookie Data.
Let me know how you get on.
Have a sweet week!