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Hi Karen,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
I cannot get passed step three. After I click on candy crush app,I don't see"get help from app developers" to get user I'd.
When I hit settings, I click Acct settings,apps and then see logged in w Facebook, platform, apps others use and old versions.