I lost my iphone twice but this time i installed my backup i lost all my levels (456) and prizes

Vex_Hills

I lost my phone last summer updated my back up and my candy crush was back to normal, last week however I lost my phone and when my new handset arrived today I updated my back up, everything is back to normal except candy crush has brought me back to level 1 when i was on level 456 not sure if IOS took of game center, HELP 2 years now ive been playing and everything has gone.

Tony_Mc

Hi Vex,

Thank you for posting this here on King Care.

I´m sorry you lost your iPhone. I have sent you a private message regarding your account; you should be able to find it in your inbox here on King Care. 

Kindest regards,

Tony - King Care Team