Loading speed

Question

I'm playing Candy Crush on a desktop and loading never finishes 20% of the time, particularly am eastern time. After 30 seconds or a minute (normally not so patient) I'll click back to facebook and try again. What might be happening?

Wunderbaum · Answer

Hi Mark!

I suggest you try the following steps:

1) Try a force refresh of the page - hold down CTRL and press F5 to refresh the page.

2) Try emptying the browser cache - please see this page: http://www.refreshyourcache.com/

3) Try the game in another browser - for instance Google Chrome or Firefox

4) Make sure you have other tabs closed

5) Make sure you have Adobe Flash player updated: https://get.adobe.com/flashplayer/

Also I suggest you try the game on King.com. I've never had any issues after switching so it might work for you as well. I saw on another thread a step by step instruction on how to transfer your game progress to King.com:

1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)

2) Choose Account

3) Enter your password

4) Click on Synchronizing/ Connect to Facebook

5) Click on the two arrows to initiate the sync

You can see the tutorial here: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website

Once done your progress is synchronized and you should now be able to play and progress without any issues.

Cheers :-)