Candy crush load delays

Question

I have been experiencing excessive delays when I open cc. I uninstalled and reinstalled (lost all my boosters and lives, been playing for 3-4 years, so significant) and issue still exists. When I spin the wheel it takes well over 2 mins to stop and also same happens when sending friends moves. This is on my iPad latest iOS version.

Tony_Mc · Answer

Hi Stephanie,

Thank you for posting this here on King Care.

I´m sorry you´re having this issue in Candy Crush Saga on your iPad. Please follow the steps as indicated here https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios.

If this keeps happening on your iPad afterwards, then please specify what model iPad you´re using.

Saved up boosters and lives can get lost due to several reasons. As these are items saved directly to your device's memory in temporary data-files, these can get overwritten by deleting and reinstalling the game or with an update of either your device's operating system or of the game itself.

Kindest regards,

Tony - King Care Team