Connection failed

Awlnet

Evertime I try to collect my rewards in Candy Crush I am getting a message "Connection failed.  No internet connection was found. Please try again later" but my internet connection is fine.  This has been happening to me for over a week.

Cezdiamond

Hi Awlnet-  Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad connectivity. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

It is possible that you may be playing on an older device, please see this thread for more information- https://care.king.com/en/bubble-witch-2-saga/problems-with-your-games-crashing-loading-on-certain-ios-devices

Let me know how you get on :-)

Have a sweet week!