Why didn't I get my 6 hour candy bomb again?

Dannymoocow

AGAIN I was first Place in the striped candy game and won 6 free hours. I have 2 hours left of that when I won Star chasers and got 2 more hours but AGAIN NOT the candy bomb for 6hours! I only have 4hours left for free play and I should have the candy bomb at the SAME TIME!

MarkHawk

Hi Danny,

I suggest you try from (another) stationary computer and you should now be able to reply to the message.

Kind regards,

- Mark, Team King Care

MarkHawk

Hi Dannymoocow,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

Dannymoocow

Mark Hawk, I got your message but it doesn't allow me to write back to you with my information in private message. So not sure how to get it to you

MarkHawk

Hi Danny,

I suggest you try from (another) stationary computer and you should now be able to reply to the message.

Kind regards,

- Mark, Team King Care

The_catalyst

I have the same problem! I asked this question and no one was able to help me. 

Leyanni

I'm not getting my free games or hours on Candy Crush either. I've ask this question before. Can anyone help.????