Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Candy crush starts to load and then goes back to homescreen. It's fine on laptop
If you connect your game to either Facebook or a Kingdom account, you're progress will be saved to their server. That means once you reinstall and reconnect the game to either account you'll get your progress back. The only thing to keep in mind is that it's only progress and gold bars that sync, everything else does not as it's only locally stored and will be wiped.
i did everything afraid to uninstall and lose my level
In that case what you need to do is go through the troubleshooting steps specific for your mobiles OS:
https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android
https://care.king.com/en/candy-crush-saga/loading-crashing-issues-windows-devices
New here? Sign in or create an account to join the fun.
Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…