Getting kicked out of game

Garry_J_Tremblay

Every time I try to start my game , I get kicked back to my main page and I lose the life . It is on level 1924 . I've had this problem before . I have uninstalled the game 2 times now , reset my tab 3 back to factory reset etc . Nothing seems to help . What is going on ???? 

Cezdiamond

Hi Garry- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your device crashing. Let's get you back on track :-)

Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android

Please also see our list of recommended devices to be sure that yours is fully compatible https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices

Let me know how you get on :-) 

Have a sweet week! 

Cezdiamond

Hi Garry- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your device crashing. Let's get you back on track :-)

Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android

Please also see our list of recommended devices to be sure that yours is fully compatible https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices

Let me know how you get on :-) 

Have a sweet week!