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I just completed level 1509 but it was like a glitch, the candy kept falling thru the left hand side and appearing at the top again then falling down and repeating. I switched off my phone and now I have to start the level again!??
I just had this happen to me yesterday. I would have beat the level but the candy was falling through the warp ring on an endless loop and I had to force close the game and play the level again. I took a screenshot but I guess I can't share it in a response? I was hoping that King would have seen this as a level glitch and update it to maybe warp to the opposite side but I see you asked about this 5 months ago and it hasn't changed...
Hi Steven!
I suggest you start by checking for updates to the game on Google Play.
If the problem is still there then you should consider a re-install of the game:
1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars. Your boosters and messages will get lost when re-installing so please take that into consideration)
2) Un-install the app
3) Reboot your phone
4) Now it's time to download the app and install it again. Find the app on Google Play and click on 'install'
5) After the game has been installed you should now be able to start it normally.
6) Don't forget to connect the game to Facebook (blue button) or Kingdom (orange button) in order to retrieve your game progress, highscores and gold bars.
Cheers
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Sehr geehrte Damen und Herren, ich habe ein Problem mit meinem Candy Crush Saga-Spiel, denn es funktioniert seit dem letzten Update am 09.12.2025 nicht mehr richtig. Früher habe ich das Spiel mit einer anderen E-Mail-Adresse gespielt. Diese wurde jedoch geändert, und trotzdem hat das Spiel lange Zeit weiterhin problemlos…
The above two is only part of the samples!
Add not coming after move finish
Come recuperare i miei progressi
It's been over a month since I bought a single in purchase and since then I have not received any ads with free lives. Ive been stuck on one level for weeks. Kind of takes the fun out it. Will they come back?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…