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Progress lost

Sarah_Idan
Sarah_Idan Posts: 2

Level 1
in Support

I was on level 665 on my iPhone. I don't usually play connected to Facebook. As I tried to connect to Facebook, I was thrown down to level 1. I logged out of Facebook but am still at level 1. I emailed customer care whose response was the link to this page.How do I get my progress back????

Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Sarah,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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