How do I get a refund for a purchase made but only partially received?

Question

How do I receive a refund for a purchase made but only partially received? I spent a lot of money on the purchase so I'm pursuing.

Cezdiamond · Answer

I have sent a message to your game :-) Thanks

DCozzie · Answer

deniselaraine07@gmail.com is my email. I purchased the 99.00 package. I received the bars but zero boasters and zero extra time. I think it should have been 24 hours free.

Cezdiamond · Answer

@DCozzie- Can you reply now? Thanks!