Candy Crush Saga has been crashing in gameroom. My id is 1061561620. Any suggestions?

Craig_Semm

Game keeps crashing since I reached the current level 2392 . I even beat the level and game crashed again and didn't move to next level.

Cezdiamond

Hi Craig-  Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading Candy Crush Saga. I can understand your frustration. Let's get you back on track :-)

Please can you follow our troubleshooting steps here: https://care.king.com/en/bubble-witch-3-saga/candy-crush-jelly-saga-supported-browsers

Let me know how you get on :-)

Have a sweet weekend! 

Craig_Semm

This did not help. The game stopped crashing after I posted the question and I was able to complete the level and move to the next level. Thanks anyway.

Cezdiamond

Hi Craig- Thanks for letting us know :-) 

Glad that you were able to move on. 

Have a lovely Sunday!

Craig_Semm

CANDY CRUSH SAGA continues to crash after playing one game. NOT PLAYING CANDY CRUSH JELLY. Any suggestions?