Sign Up!

New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

candy crush progress lost

Bobby_HY
Bobby_HY Posts: 4

Level 1

My fb account was incorrectly closed so I opened a new one and now all of my progress on candy crush is gone.

Answers

  • StuckInATree
    StuckInATree Posts: 4,755
    edited April 2017

    How do you incorrectly close a FB account? I didn't think it would be a 1 step process. Your progress isn't gone, it's linked to your original account and does not transfer to another. 

  • Bobby_HY
    Bobby_HY Posts: 4

    Level 1

    How do you incorrectly close a FB account? I didn't think it would be a 1 step process. Your progress isn't gone, it's linked to your original account and does not transfer to another. 

    Someone made a copy of my fb account and facebook accused me of being an imposter. I sent them information proving my identity but since their customer service is basically non-existent, they never re-opened my account. After trying to get a response for over two weeks, I just gave up and opened a new account. Since candy crush was linked to the old one, I was sent back to the beginning.

Hey! Would you like to give us your opinion?