Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
What's happening in Candy? 🍬
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
Dexter Striped Candy Challenge
Hi Candy Crush,
Just yesterday, I was in the lead in the Challenge with more than 2000 points ahead of the person in second place. With still 20 hours left to go in the Challenge yesterday, the icon disappeared from my game and by now, I am sure the Challenge is over. I haven't been notified if I have won or if I might be in the top 3 positions so just wondering what happened. Appreciate if you could please look into it and let me know. Thanks!
Answers
-
Hello,
I'm sorry to hear that this happened.
Could you please make sure that you have a connection to Facebook to ensure that the event is available for it's duration:
https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios
https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android
Kind regards,
Johnny
