I can't load my game after update

Robin__Pruette

I am unable to load my Candy Crush game since the update. I tap the app screen on my iPhone. The "loading " screen appears. Then it disappears and shows my phone screen. How can this be fixed?

Cezdiamond

Hi Robin- Thanks for posting on King Care. I am sorry that you have been experiencing a problem loading your game.Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

Please also see our list of recommended devices to be sure that yours is fully compatible https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices

Let me know how you get on :-)

Have a sweet weekend!