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In-app purchase problem

Kscallion
Kscallion Posts: 1

Level 1
in Support
I tried to purchase 15 gold bars the other day and it kept saying that there was an error and it didn't work and my account wasn't charged. I kept trying until it worked and went through but now my receipt says I purchased it 3 times when I only did once and only got 15 bars total. I wouldn't complain and would just pay it if I made a mistake and actually purchased it 3 times and got the 45 gold bars, but I didn't.

Answers

  • Tony_Mc
    Tony_Mc Posts: 4,138

    Hi Kscallion,

    Thank you for posting this here on King Care.

    I´m sorry this happened to you in Candy Crush Saga. 

    I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

    Kindest regards,

    Tony - King Care Team

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