Lost my levels...

Vanessa_Rahm

I recently got a new phone and when I went to use my candy crush again it restarted me from level 1. Can someone help me with this?

MarkHawk

Hi Vanessa,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care