Lives only refill to 1.

Amanda_Bowen

I play both mobile and desktop Candy Crush (Level 1278) but for the last 2-3 days, on my desktop the Lives refill to only 1 after 2+ hours away from the game, despite saying Full. Mobile works fine. Both are latest versions.

Johnny_Ryall

Hello Amanda,

Could you please run through the steps here and let me know if they help to resolve the issue.

https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

Kind regards,

Johnny

Johnny_Ryall

Hello Amanda,

Could you please run through the steps here and let me know if they help to resolve the issue.

https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

Kind regards,

Johnny

Amanda_Bowen

Hello Amanda,

Could you please run through the steps here and let me know if they help to resolve the issue.

https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

Kind regards,

Johnny

Thank you Johnny. The problem went away after a couple of days, so maybe I inadvertently did one of your suggestions, like clearing the cache. If it happens again I'll know what to do. Cheers!