My game froze before I started and lost all extra lives from my friends can you please fix?

Peter_Wells

Same as above lost my extra lives when game froze before I started can you fix?

Johnny_Ryall

Hello Peter,

If you close Facebook or if you need to restart your browser, then you will lose any stored lives. These are items that we do not compensate for as they are available for free.

I recommend following the steps provided here to help with the crashing issue:

https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

Kind regards,

Johnny